Delivery Policy

Tired of waiting months for new furniture? Us too! That’s why we keep most items in stock and dispatch within 1-3 days. Quick delivery, every time.

Our standard delivery is an excellent choice for cost-effectiveness and efficiency. Your order will be handled carefully and delivered quickly to your door.

Need to change your delivery details?

If you need to make a change to your delivery location or contact details, get in touch with us as soon as possible before your order has been locked for processing by our delivery partner. Use our customer request form.

FAQs

No, we work with third-party delivery partners such as Australia Post and Allied Express to deliver your order on time and at an affordable cost.

We deliver Australia-wide, but in some regional areas, shipping availability and costs may fluctuate. If no shipping options appear for your address, please Contact Us, and we’ll promptly provide a shipping quote to proceed.

We charge fixed shipping costs based on where you live. No matter how many items are in your cart, the shipping cost stays the same. So, buy more and save on delivery costs!

The price is carefully calculated according to the rates our delivery partner provides us. In most cases, if not all, we do not pass the full delivery cost onto our customers.

Orders in stock are typically dispatched from our warehouse within 1-3 days, with some even going out the same day! Delivery times depend on your location, generally taking 1-14 days due to the size of Australia. Most orders can be expected to be delivered in about 2-5 days. Our delivery partner will send you the tracking information you need to track your order.

No, typically Standard Delivery will not pass your door as the delivery personnel are not insured to do so.

Typically yes, most of our delivery partners will contact you before the delivery day to confirm if you want to choose ATL.

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